Ticket #t-102: Account locked after password reset attempts
Customer: Lars Holm (lars.holm@example.com) · Age: 78m · waiting
Resend receipt…
Resend purchase receipt for order ORD-9788 ($89.50) to lars.holm@example.com?
Refund order…
Refund $89.50 on order ORD-9788 back to customer's card?
Unlock account…
Unlock account access for Lars Holm (lars.holm@example.com)?
Extend free shipping…
Extend 30 days of free shipping for Lars Holm?
Customer details
- Customer name
- Lars Holm
- Email address
- lars.holm@example.com
- Account status
- locked
- Member since
- 18 Aug 2025
- Free shipping tier
- 15 Jan 2027
Recent customer orders
- ORD-9788$89.50 · Thermal Hiking Socks (Pack of 3), Waterproof Dry Bag 10LPlaced 1 hour agopaid
- ORD-8942$45.00 · Camping LanternPlaced 03 Sep 2026shipped
Ticket thread
- Lars HolmI tried logging into my account to check delivery status for order #ORD-9788 and it said my account is locked. Please unlock it.customer · 1 hour ago
