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Ticket #t-103: Receipt not received for order #ORD-9804

Customer: Sofie Dahl (sofie.dahl@example.com) · Age: 64m · open

Resend receipt…

Resend purchase receipt for order ORD-9804 ($234.00) to sofie.dahl@example.com?

Refund order…

Refund $234.00 on order ORD-9804 back to customer's card?

Unlock account…

Unlock account access for Sofie Dahl (sofie.dahl@example.com)?

Extend free shipping…

Extend 30 days of free shipping for Sofie Dahl?

Customer details

Customer name
Sofie Dahl
Email address
sofie.dahl@example.com
Account status
active
Member since
05 Feb 2026
Free shipping tier
31 Dec 2026

Recent customer orders

  • ORD-9804$234.00 · Nordic Trail Backpack 35L, Aluminium Trekking PolesPlaced 1 hour agopaid
  • ORD-9310$120.00 · Hiking Boots Wax, GaitersPlaced 20 Sep 2026shipped

Ticket thread

  • Sofie DahlI need an itemized purchase receipt for company expense reimbursement on order #ORD-9804. Could you please resend it to my email?customer · 1 hour ago